Returns

We make Returns and/or Exchanges easy and hassle free - we are expert at making your online shopping with Spruika a pleasurable experience both during and after your purchase.If you would like to exchange or refund, please email isabelle@vlfgrp.com to request a ‘Return Authorisation’.
Please do not send back items without first obtaining a return authorization which you print and include with your return parcel – this is the only way we can track the origin of your return.
The address of our warehouse closest to your location will be provided with your exchange authorization.
Time Limit
Spruika seeks to delight with your order and great care and attention to detail is given to each garment and order in pursuit of excellence and your ultimate delight!
If, for whatever reason, you're not completely satisfied, you have 14 days to return items for a refund or exchange.
For further detailed information on our Return and Exchange policy please refer to the policy.
Remember, all tags and labels must remain attached to the garment with their original fixings.
Postage costs on returns:
Together with your exchange/return authorisation, we'll include either a return waybill or if you are in a location where we can't provide a return waybill, we will provide up to £20 in a store credit to offset your return postage costs (easy to follow instructions are included in your return authorization).   Spruika will also cover the cost of postage to send out the exchanged (replacement) item.

 

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